What can new clients expect when they implement a WMS?
The implementation of a WMS is often complex and project planning is critical to a successful implementation. There are multiple people and aspects, so ParityFactory provides a dedicated team for each client. From the beginning of the sales process to the support hand-off, clients can feel supported throughout the ParityFactory implementation process.
The total makeup of the team may vary based on size and scope, but the core project team consists of:
- Implementation Consultant: technical experts of the ParityFactory platform who provide solution design and business process consulting
- Project Manager: primary point of contact providing regular status updates, timeline coordination and scope management
- Support: provide core system set-up, uploads and installation
- Development: provide basic integration testing and any custom development
Every client is different, but all clients can expect a dedicated team to identify potential problem areas and troubleshooting issues.
What’s the timeline for a typical client? What factors alter that timeline?
The complexity of a WMS implementation varies from client to client, but a standard implementation lasts anywhere from 60 – 90 days. Some factors that can alter the timeline include:
- Company buy-in: ParityFactory recognizes that WMS implementations require a significant amount of input from resources who run daily warehouse operations, so getting their buy-in is crucial to a successful and on-time implementation. Getting key personnel involved is key from early planning through training and testing.
- Single or multiple locations: Depending on what works best for clients, ParityFactory is able to accommodate single site go-lives or a multi-phase approach.
- Custom Development: ParityFactory is essentially ready “out of the box”, but some clients require custom development to specifically fit their needs. These development needs vary in complexity and time, but can quickly alter the timeline.
- Integrations: While ParityFactory can and does run as a standalone system, many of our clients choose to integrate the platform with other hardware and software tools. Integration with an ERP such as Sage Intacct or Oracle NetSuite is the most common, but we also regularly integrate our software with scales, palletizers, inline printers, order management tools and more. These integrations, while extremely useful, add complexity to a project.
Keeping the reason for implementing a WMS in the first-place top of mind throughout the implementation is important to an on-time implementation. Many clients state increasing efficiency as the number one reason for implementing ParityFactory and we continue to strive towards that.
What is involved in the remote/onsite trainings?
ParityFactory recognizes that change is hard, but also good for business. Throughout the implementation, our consultants provide robust training and industry best practices that are proven to work. Whether remote or onsite, clients can expect training preparation, adequate access to the system and substantial follow-up. Our goal with training is to teach clients how to get the most of out the software to improve efficiency, reliability, and visibility.
While a smooth implementation and Go-Live is the goal of every ParityFactory project, the first step is a remote demo and discovery. Reach out today and schedule yours today!